FAQs

Answer all your questions regarding our park, its services and its facilities. If you want to ask anything else, don’t hesitate to contact us.

¿Is there any limitation of weight for the attractions?

Yes. For our customer's security there are some weight restrictions. There is a limit of 90kg for Boomerang, Splash and Huracán; and a limit of 100 kg for Vulcano River, Kamikaze and the Indiana's zip-lane.

Can I take food into the park?

Yes, you can take food into the park, except glass jars and cans.

Can I have lunch outside the park?

If you want to leave the park, you have 20 minutes to enter again. If you don’t, you will have to pay the entry price again.

Is the dolphin show included in the price?

Yes, it is included in the entry price.

What is the maximum age for a child’s pass?

In this case, the child’s pass is determined by height. We consider a child’s pass from 0.90m to 1.40m. Those under 0.90m enter free of charge.

Do you have restaurants in the park?

Yes, we have a wide range of restaurants for all tastes, from fast food, Self Service and various kiosks.

Are floats included?

Yes, floats are included in the entry price, but we also offer you the chance to get Speedy pass. With it you can have your own float and you can avoid queues.

Are sunbeds and lockers included?

No, the sunbeds and lockers service is not included in the entry price.

Can I avoid queues at the ticket office if I buy on the internet?

Yes, if you buy your tickets on the internet, not only will you be able to take advantage of discounts, but you will also avoid queues at the ticket office.

Do I have to book for the activities with animals?

Yes, you are required to book to confirm that they are available.

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